Keep your printer clean and running - II

Here are some of the frequently asked questions by people having problems with their printers. Hope they'll help you.

Q: The printer prints constantly one document and couldn't stop. There are no documents in the queue, everything is canceled, but the process never stops.
A: Turn off the device. Discard the interface cable and re-cancel if there are any jobs left. Wait 1-2minutes and turn again the printer on.

Q: My printer is turned on but the printing don't start. What to do?
A: Look at the previous answer.

Q: My printer has an USB interface. Is there any device that I might use to connect it to the Local Area Network so every connected client to be able to print?
A: There are so called USB-hubs that could connect your device to other computers. An easier way is to share your printer in a network. HOW: Go to the printer device, right click Properties and set up the File&Print Sharing.

Q: I've filled up my printer cartridges, but I was told to clean the black cartridge with water because of a leakage. It stayed one night in water and now works fine, but my color one now emits only blue and red. What to do?
A: Open the printer and take a small syringe. Carefully blow/clean up the cartridge dusses and cartridge loading sockets. During cleaning procedure use cotton balls and distilled water. Wait 1 day and try again printing. Other way is to run the diagnostic page or Head Cleaning utility.

Q: My device doesn't print to the end: it goes to one position and returns the page half printed.
A: Probably the paper leading rollers are dirty. Clean them up in order for the page to flow fluently.

Q: When printing, vertical shades or duplicated text started to appear. What is that?
A: Your laser printer coating is damaged. You need to buy a new toner cartridge and replace it.

Q: My printer accepts freshly refilled cartridge as empty and doesn't start printing.
A: Apparently your tonner cassette has a device, counting the number of printings. There exist service applications that will null the counter so you could print again.

Q: After windows reintallation my printer doesn't recognize its own drivers?
A: Turn off your antivirus protection. Delete the installed drivers from control panel->system->hardware->device manager. Restart and install the drivers again. If that doesn't work go to "driver update" or control panel-> add new hardware and load the drivers from the CD-drive.

Q: During printing the page contains only text without graphical elements.
A: Insert separately the graphical elements as an object or picture. Also check if there are any objects marked as non-printable from the application settings.

Q: The page is empty like there is no ink left.
A: Possible reasons: problems with the printer head: stuffed, empty or dried ink.

Q: Pale stripes appearing on the page.
A: The printer drum has an anti-static cover that might be damaged. Replacement is necessary.

Q: My printer is repeatedly printing same document.
A: Turn off the printer and cancel all printer jobs/queue.

Q: My printer couldn't print in Cyrillic.
A: If you are using TrueType fonts there should be no problems. Probably you are working with Unicode fonts. In case of Adobe products look for suitable Cyrillic fonts, for ms office you could use fonts such as SPBasquerville, Timok, Hebar...